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"SAMU-RISK" technology as a communication and occupational safety strategy in mobile pre-hospital care
Vol. 7 No. Spe.1 (2026), Experience Report
Vol. 7 No. Spe.1 (2026)

"SAMU-RISK" technology as a communication and occupational safety strategy in mobile pre-hospital care

Experience Report
https://doi.org/10.5935/2675-5602.20200570
Published 2026-06-02
Ana Laura Biral Cortes
SAMU Metropolitana II/RJ
https://orcid.org/0000-0002-7809-4786
Livia Guimarães Andrade
SAMU Metropolitana II/RJ
Olguimar dos Santos Dias
SAMU Metropolitana II/RJ
Pedro Ruiz Barbosa Nassar
Universidade Federal Fluminense
Hildegard Soares Barrozo de Lima
Universidade Federal Fluminense
Rogério Arantes Vieitas Cysneiros Paraiso
SAMU Metropolitana II/RJ
https://orcid.org/0009-0001-9707-7391
Erich Gustavo Leite Ferraz
SAMU Metropolitana II/ RJ
Elson Santos de Oliveira
Universidade do Estado do Rio de Janeiro
Márglory Fraga de Carvalho
Secretaria de Estado de Defesa Civil do Rio de Janeiro
https://orcid.org/0000-0002-8578-446X
Cristiano Bertolossi Marta
Universidade do Estado do Rio de Janeiro
https://orcid.org/0000-0002-0635-7970
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Keywords

Emergency Medical Services
Health Communication
Innovation in Health
Occupational Health
Emergency Nursing

How to Cite

1.
Cortes ALB, Andrade LG, Dias O dos S, Nassar PRB, Lima HSB de, Paraiso RAVC, Ferraz EGL, Oliveira ES de, Carvalho MF de, Marta CB. "SAMU-RISK" technology as a communication and occupational safety strategy in mobile pre-hospital care. Glob Acad Nurs [Internet]. 2026 Jun. 2 [cited 2026 Sep. 28];7(Spe.1):e570. Available from: https://www.globalacademicnursing.com/index.php/globacadnurs/article/view/717
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Abstract

This study aimed to report the experience of creating and implementing a technology focused on communicating risk and violent situations to professionals of the Mobile Emergency Care Service (SAMU 192). It is a descriptive, qualitative study of the experience report type, developed at SAMU Metropolitan II/RJ in 2025. The experience involved the construction and implementation of the "SAMU-RISK" technology, created for recording, monitoring, and communicating risk situations faced by teams during pre-hospital care. The implementation of the technology enabled greater standardization of communication between care teams and the Medical Emergency Regulation Center, strengthening the institutional safety culture, expanding records related to occupational violence, and improving the decision-making process for team deployment. The tool also facilitated traceability of incidents, support for continuing education actions, and institutional strengthening of professional protection strategies. The “SAMU-RISK” project has demonstrated potential as a strategic tool for strengthening communication, occupational protection, and care management in highly complex social scenarios.

https://doi.org/10.5935/2675-5602.20200570
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Copyright (c) 2026 Global Academic Nursing Journal

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